Reportable Customer Injury Rate - Long Island Rail Road
WebFOCUS Report
YTD Target: 3.78 YTD Actual: 2.76 Change From Target: -26.98%
Frequency: Monthly Desired Change: Decrease
Lags. An injury to a customer, as a result of an incident within/on railroad property, that meets FRA Reporting criteria. Included are injuries that result from an assault or crime. The rate is injuries per million customers. The goal is based on a 5% reduction of the average prior three year actuals.