Customer Accident Injury Rate - MTA Bus
WebFOCUS Report
YTD Target: N/A YTD Actual: 1.11 Change From Target:
Frequency: Monthly Desired Change: Decrease
An injury resulting from an incident on the bus system that occurred while the person was boarding the bus, onboard the bus, or alighting from the bus. Assaults are not included. The rate is the number of injuries per million customers. In 2009, the methodology was revised to ensure consistency in the data across the bus companies.